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JohnnyBologna   United States. Jul 25 2013 14:22. Posts 1401

Honestly, your expecting too much. Your not some super important VIP player and the customer service reps could care less about your 50k hands played at nl25. They are just are just regular people probably getting paid minimum wage. They can only do what they can and in your case, its not very much. They are basically the front line support that handle probably hundreds of questions everyday, most which are probably basic and stupid stuff.

This isnt POKERSTARS people. Your not gona get a personal repsonse from the VIP HOST/MANAGER. Sure the customer service rep might forward your message to them but they probably dont want to deal with you either unless your like gona sue them or something.

My Experience:
I was told i was gona for sure get a 1000$ deposit match many times by BOVADA even tho my max deposit was 500 dollars. "Just do 2 seperate deposits" I was told. Guess what? only got 500 dollars even after contacting many times in e-mail and phone and being told "We'll look into it." Never heard from them again.

Grow up man. Shit happens. If you crying over little shit like this your in for a rude awakening when you realize how life really is.

Just do whats right 

VanDerMeyde   Norway. Jul 25 2013 14:30. Posts 5113

lol,everyone,so,hostile,at,internet

:DLast edit: 25/07/2013 14:30

Highcard   Canada. Jul 25 2013 15:14. Posts 5428


  On July 25 2013 06:02 GoTuNk wrote:
I was expecting this thread to be at least 10 years old wtf



lol

I have learned from poker that being at the table is not a grind, the grind is living and poker is how I pass the time 

pOp3Ye   United States. Jul 25 2013 15:32. Posts 43


  On July 25 2013 13:22 JohnnyBologna wrote:
Honestly, your expecting too much. Your not some super important VIP player and the customer service reps could care less about your 50k hands played at nl25. They are just are just regular people probably getting paid minimum wage. They can only do what they can and in your case, its not very much. They are basically the front line support that handle probably hundreds of questions everyday, most which are probably basic and stupid stuff.

This isnt POKERSTARS people. Your not gona get a personal repsonse from the VIP HOST/MANAGER. Sure the customer service rep might forward your message to them but they probably dont want to deal with you either unless your like gona sue them or something.

My Experience:
I was told i was gona for sure get a 1000$ deposit match many times by BOVADA even tho my max deposit was 500 dollars. "Just do 2 seperate deposits" I was told. Guess what? only got 500 dollars even after contacting many times in e-mail and phone and being told "We'll look into it." Never heard from them again.

Grow up man. Shit happens. If you crying over little shit like this your in for a rude awakening when you realize how life really is.



I actually found out that also if you exit a table before sitting out and your involved in a pot, say a guy shoves and your disgusted at the river card and just exit the table, they were calling off your money. Example, if you are facing a river shove and just feel he hit and sucked out and you just rage exit the table, instead of the money remaning in your stack and cards being folded, they are shipping it in the middle and exiting your table. I didn't notice this until I've been researching my HH's thoroughly. That's fucking rediculous. I'm going to open a whole new can of worms now, but I doubt anything can be done. Black Friday just needs to be over with already, sucks to be an American trying to play online. Can't even get my tilt funds, can't even play on a legit site, ( they are either bankrupt or complete tards ) ... WERE ART THOU POKERSTARS COME BACK TO ME PLEASE!

 Last edit: 25/07/2013 15:44

Enigma   Canada. Jul 25 2013 16:09. Posts 158

Move to Canada or Mexico to continue the NL2 grind on stars/tilt.


chris   United States. Jul 25 2013 20:20. Posts 5503

It's quite sad when our friends in Europe can write and speak English infinitely better than a lot of the US players on this site.

"Would of" instead of "would have..." "rediculous....ridiculous...." the site has a BUILT IN SPELL CHECK!

/ grammar/spelling nazi

5 minute showers are my 8 minute abs. - Neilly 

 
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