Props to PokerStars

5 Stars

Sick story.

bursting with joy

sick life

why didnt you stay and played for him? -_-

I once emailed the stars support that I would like to receive the T$ instead of playing the WCOOP 530$ event I was in a satellite to (just heavily grinded sats to wcoop) and it looked like it would already be running when the satty is over..

they didnt reply in time so I got seated into the wcoop and was like meeh, my fault after all, also busted ootm

the very next day stars emails me back apologizing for not replying or acting in time and credited me 530T$

damn generous i never expected that lol

On September 09 2013 18:05 player999 wrote: why didnt you stay and played for him? -_-

went with, love your dedication though

or bring an iPhone and play from the hospital at least

You will say im biased but PS client service is plain awesome

it is indeed, but this is merely smart business practice the way i see it. nothing that isn't self interest to see here

Nice, that's so awesome of Stars. I can't see any other site giving two fucks in a case like this, but if one would care, of course it would be stars

On September 09 2013 17:37 chris wrote: bursting with joy

On September 10 2013 03:50 Ket wrote: it is indeed, but this is merely smart business practice the way i see it. nothing that isn't self interest to see here

nothing isn't self interest ever

On September 10 2013 03:50 Ket wrote: it is indeed, but this is merely smart business practice the way i see it. nothing that isn't self interest to see here

I agree, but then I suppose it is worth recognising that PokerStars seem to be the only site with 'smart business practice'. Hardly ground breaking news I guess but thought it was still worth the recognition.

thx for posting this!

On September 10 2013 03:50 Ket wrote: it is indeed, but this is merely smart business practice the way i see it. nothing that isn't self interest to see here

i think this is obvious to basically everyone and doesn't change the fact that stars should be applauded for how they handled the situation....

i dont want to sound douchy but why would they refund this? if u buy a ticket and start the show (whatever it may be, poker tour, cinema etc) and leave before finish for whatever reason, except the own fault of the host, and asking for a refund is illogical. or maybe its just me who thinks this way

On September 10 2013 15:19 dnagardi wrote: i dont want to sound douchy but why would they refund this? if u buy a ticket and start the show (whatever it may be, poker tour, cinema etc) and leave before finish for whatever reason, except the own fault of the host, and asking for a refund is illogical. or maybe its just me who thinks this way

I understand, however say you buy a ticket for a cinema that you go to every day and then get an appendicitis at the start of one of the shows a years after going every day, would it now be illogical for the company to refund the money for this particular show? Think it is appreciation from them for being a good and loyal customer? Does this line of thinking change your view any dnagardi? He has played 4500 tournaments in the last year, think of the money he's given them.

On September 10 2013 03:50 Ket wrote: it is indeed, but this is merely smart business practice the way i see it. nothing that isn't self interest to see here

many companies cant see beyond their noses and go for immediate profit like lets say: party poker