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Netelleraments! |
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TianYuan  Korea (South). Mar 23 2007 14:09. Posts 6817 | | |
Sooooooo, I decided to move to UB - fast tables, HU tables and nice rakeback + deposit bonus = good for a fledgling bankroll, yeah?
I was actually just going to deposit a NL25 roll of my own money but several people advised against this (probably very wisely so!), so I decided to withdraw.
Now, since I'm about as patient as a dayfly, I obviously wanted the fastest way of cashout - which I guess would be something like cashing out into a creditcard.
Now we get to problem number 1: You can't withdraw into mastercard, and you can only withdraw into a VISA card if you've made a deposit with said card.
Yeah.
Stuck! So what do I do? I create a neteller account.
Yeah, with all the horror stories I've heard about neteller from people I was, to say the least, not very happy about having to do this..
However, it seemed to be working fine for europeans so what the hell, surely nothing bad will happen to me!?!?
I create the account, read through stuff, deposit my modest bankroll of 650$ into it (didn't play that much lately for various reasons).
30 minutes later I login to check on my precious monies (yeah, I know it will take up to 72 hours but I'm an optimist you see), when I'm greeted by this lovely message:
An error has been encountered
Your account has been closed.
Please call NETELLER Security at 00 800 7767 6343 and press 0 then option 2, or email admin@neteller.com.
We apologize for any inconvenience.
OOPS?
At this point I'm not sure if I should scream or curse so I decide to do both while smile/laughing in a crazyish sort of way - solid reaction imo.
So after woving to do stuff to stuff I decide to do the sensible thing - call their support!
There I'm informed that I have to submit a copy of a utility bill to get my account re-opened.. Wish they would have had some kind of note, SOMEWHERE, saying that you can't deposit without doing this!
Soooooooooooo, I sent it to the email I was given and yeah, got a reply back saying it has been recieved and is pending a review.. This was like 1.5 days ago, and since then I've basically been checking my inbox like a madman cause I'm, as said earlier, impatient as fuck.
I've also tried to cancel my UB account since I signed up via a non-LP.net rakeback site and yeah, now LP.net provides UB rakeback so we'll see how that goes ..
Basically I want to play poker - watching poker videos isn't a full-worthy substitute T_T
Yeah, I'm such an addict.
EDIT: For some reason it seems like I'm using the enter key way too much, maybe I should let it change lines by itself ><
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| Hm.. Off-suite socks.. | Last edit: 23/03/2007 14:20 |
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Tycho Netherlands. Mar 23 2007 14:33. Posts 1553 | | |
eh you should have more patience
the whole copy of utility bill - account verification takes a few days |
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That sucks. But I like your attitude. |
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Logiabs~ Colombia. Mar 23 2007 18:05. Posts 9133 | | |
it usually happen when u log in from a different IP |
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Baalim Mexico. Mar 23 2007 18:34. Posts 34262 | | |
yeah this is commong dont panic just call them |
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| Ex-PokerStars Team Pro Online | |
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TianYuan Korea (South). Mar 23 2007 18:50. Posts 6817 | | |
| | On March 23 2007 17:05 Logiabs~ wrote:
it usually happen when u log in from a different IP |
Seriously?
Cause I signed up from one computer then logged on at my own in another room..
Wow.
Anyway, I already have called them once, which is how I found out I needed to submit a utility bill so np. |
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PplusAD Germany. Mar 24 2007 07:38. Posts 7180 | | |
Same happend to me today
Only thing is i cant show them a utility bill...
I am living with at my parents and dont have to pay for that stuff. ( which is the main reason i am living at their house)
but i guess a copy of my ID card + some other bill (Some books i have paid for) will do it , too
I called them and 40 minutes over now ...
still dindt get the person that tells me what happens with my account...
Just a girl that asked me about my adress and shit T_T
Then she said that she is sorry but the lines are too buissy they call me back...
I should wait and the press the 1 button on my phone
I wait , nothing happens.
I press 1 .. still nothing happens
i get tired after not being able to solve the problem within 1 hour
and quit.
I hope the motherfuckers will call me back soon.
1h passed .. nobody called me
Eternal Hate !
wah after 2 hours telephone action the account is finally opend again |
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| U see what i did there with A8 ? He 4 bets and there we go insta jam A8 : ---booooom -- . hahahaha ( Krantz) | Last edit: 24/03/2007 11:26 |
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TianYuan Korea (South). Mar 24 2007 10:13. Posts 6817 | | |
| | On March 24 2007 06:38 PplusAD wrote:
Same happend to me today
Only thing is i cant show them a utility bill...
I am living with at my parents and dont have to pay for that stuff. ( which is the main reason i am living at their house)
but i guess a copy of my ID card + some other bill (Some books i have paid for) will do it , too
I called them and 40 minutes over now ...
still dindt get the person that tells me what happens with my account...
Just a girl that asked me about my adress and shit T_T
Then she said that she is sorry but the lines are too buissy they call me back...
I should wait and the press the 1 button on my phone
I wait , nothing happens.
I press 1 .. still nothing happens
i get tired after not being able to solve the problem within 1 hour
and quit.
I hope the motherfuckers will call me back soon.
1h passed .. nobody called me
Eternal Hate ! |
The woman I talked to said it's fine as long as your parents last name is the same as yours.
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