Emailed stars (again)

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tloapc Pitcairn. Apr 06 2007 16:43. Posts 2591

So I ended up sending another email to stars. This one is not so gay as the last one. Which by the way I got my image approved within 24 hours.

Hi,
I was curious about a few things. First off, thank you. I did receive the PayTru card I requested. I am pondering using it however. In an email upon requesting the card, my thoughts/opinions were asked to be express by pokerstars. My first thoughts on it are there is a fee for everything.

Initial setting the card up has a fee.
Want to load money onto it? There's a percentage fee.
Want to withdraw money on it? There's a fee.
Don't know exactly how much you have because of all our fees? Do a balance inquiry and find out, but don't forget to subtract your fee.
Don't forget the monthly service charge to.
Want to talk to someone at PayTru about it? Sure! But there's a fee.
You name it, they charge you.
So I am real hesitant to use this option. But who knows, I still might use this.

Second, I heard through the grapevine it is possible to have your checks fed exed to you instead of just standard mail. I was wondering how much this would cost and how much does it speed the process up.

Third is why is it exactly that funds can be taken out of my debit card, but not put back in? Other business have been able to do this when I get a refund, or have had to put money back into my account/debit card for whatever reason. I have heard different reasons for this, and I would rather get it from the horses mouth than the grapevine.

That about sums up my curiosity. Thank you for your time.
-signed

0 votes

The probability of someone watching you is proportional to the stupidity of your action.

Last edit: 11/01/2011 16:14

tloapc Pitcairn. Apr 06 2007 17:23. Posts 2591

Hello ,

Thank you for writing.

In regards to your PayTru feedback, I will forward your email to the
proper
departmen. We appreciate you taking the time to let us know your
thoughts.

We can no longer deliver cheques via UPS or FedEx or any other courier
service, even if you are willing to pay the fee, as we have changed to
a
new processor due to recent events.

PokerStars, unlike other sites, works coded. This means that our
merchant
code identifies us as online gaming. Because of this, Visa and
MasterCard
will not take funds back from us.

If there is anything else that we can assist you with, feel free to
contact us again any time.

Regards,

Jessica
PokerStars Support Team

The probability of someone watching you is proportional to the stupidity of your action.

Last edit: 11/01/2011 16:14