my job in telesales

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Perisie . Jun 16 2010 14:34. Posts 801

i moved house and got a job in telesales straight away. there were about 10 of us new starters and 50+ kids working in college-style computer room.

we had a database of numbers of businesses, and we had to phone them and explain that they are paying emergancy rate for their electricity. we then convince them to sign a contract with an energy supplier so theyre paying less. (not really telesales at all)

i found it really difficult and had super bad nerves and stumbled over my words when i was taken aback by anything.

we were given "shit" numbers beause we were new , which means they had already been phoned 5+ times and the people on the line were generally preetty pissy.

i was told by someone who'd been working there a while that if the managers didnt like you or you had bad sales then you'd always be given shitty numbers.

i was also told that if you ever took a monday or tuesday off for sick day, youd be given shit numbers for the rest of the week. so you dont do it again.

we were told on day1 that the basic wage was 160+comission. but on day2 we were told the basic was actually 80. (this is when i realised that this industry/people are full of bullshit. some people who had been working there a while said that they were getting paid literally fuck all some weeks. i didnt like the idea of working 5 days a week for 80-150. you only got 2-3 sets of numbers per day so there was a LOT of variance. you couldnt just call infinite people until you got a deal.

i almost got a deal on day2. the guy told me to come back with a quote, but after sending for a quote i had to ring him back to get his metre serial number. he called me a fucking cunt for that and started shouting so i hung up :3

another guy , i phoned up and said "hi is mr hig hog there?" and the receptionist said "um his name is highog not hig hog". that was pretty lol.

this guy next to me stood up to go take a pee one time, and one of the floor managers started on him. obviously they had some history but it wasnt very pleasant. the guy was like "dude i just need to take a pee ill be back" and the manager was like "ur always taking the piss". then the manager went right up to him and whispered (loudly) in his ear "FUCK YOUUUU". i was like .... and the guy was just shocked into silence. i kinda felt like walking out then.

the managers in general would strut around the office shouting "come on we need more sales get ur act together or you wont be going home" etc. they were insanely cocky jackasses, like something out of a movie. they had greasy slick hair and unbuttoned shirts and were the biggest pricks you can imagine. during lunch break they would play ps3 football and wash their bmws.

in sales, we were told to say that we search the entire market to find the best price for the customer. but really we only search 3 providers: the boss's company, and 2 others. the 2 others were so that if the boss didnt want to provide energy to, ,say, a shitty company that would shut down quickly, he could get comission by forwarding them to someone else.

another lie we told people was how much they are currently paying. if asked, we add "around 40%" to the new price we can offer them, and tell them theyre paying that.

i asked some people how much they got paid in their first few weeks and the consensus was "pretty much nothing". we had 2 weeks on a training wage and i asked people would we get paid that if we quit after 2-3 weeks? they said no, the managers wouldnt pay us (because they dont have to if they dont want to).

so i quit

like 2 days later i found out i had 30 quid in my bank and i was like WTF NO WAI I THOUGHT I HAD 500 NOT 30 DAMN WHY DID I QUIT THAT JOB. but like today i got a phone call saying i got a job as a receptionist so no biggy (although i suuure cut it close).

0 votes

Last edit: 16/06/2010 14:35

Perisie . Jun 16 2010 14:46. Posts 801

http://www.scforall.com/sctv/sc_tv01.asp?mNum=s03&movNum=445

click Tasteless and Apollo during beta break

watch ~40 seconds and artosis makes an awesome funny joke

Last edit: 16/06/2010 14:46

Chewits United Kingdom. Jun 16 2010 14:47. Posts 2539

I wouldn't work in that job even if the pay was good. It is not good one bit for your own self. Personally I woulda whacked a manager if they screamed in my ear. Absolultely out of line. Bullying at work should'nt be tolerated, and that company sounds super dodgy.

I am a degen. Do not believe in any of my advice.

Perisie . Jun 16 2010 14:57. Posts 801

a taxi driver told me the boss was jailed for fraud at one point . now he has like 5 supercars and opened his own electricity company 6 months ago. i dont care about any of that. obvious i have no ambition and dont give a crap about money, otherwise i wouldnt be in such a shithole at 25 :<

RICHI8 United States. Jun 16 2010 15:11. Posts 1341

So get some ambition or be prepared for a life full of shithole.

TenBagger United States. Jun 16 2010 15:21. Posts 2018

welcome to the real world

spets1 Australia. Jun 16 2010 15:48. Posts 2179

hola

lucifer Sweden. Jun 16 2010 17:19. Posts 5955

On June 16 2010 13:34 Perisie wrote:
this is when i realised that this industry/people are full of bullshit.

Sorry but...

Most people realize that when they are old enough to answer phones...

On February 19 2009 22:21 Confedrate wrote: i dont get it

zaragyemo United States. Jun 16 2010 18:06. Posts 135

And we wonder why jobs like these are outsourced to third world countries.

Perisie . Jun 16 2010 18:37. Posts 801

dont be such fucking cocky little shits
there's such thing as hearing or assuming, and there's such thing as experiencing.
there are fucking thousands of things i could hear and assume about life but i still go with open arms into experiences and take from them what i can.
go ahead annd let fucking bill fucking hicks rule your life, without people like me you'd never know the truth
you cocky little fucks piss me off

SpoR United States. Jun 18 2010 19:09. Posts 1254

not all telemarketing jobs are bad like this, but there is a stigma about them and movies like boiler room to back up the stereotypes.
I worked at a legitimate one run by the mariott. The only thing sketchy was how they would constantly tell you to say certain things or not say certain things over the phone (often contradictory). For example, 'no black out dates' in reference to the holiday trips being usable anytime (they were usable any time, but often during the first week of new calendar the standard ones like 4th of july weekend, xmas were all taken at every hotel we offered). Or 4 star hotel we couldn't say anymore, we had to say # diamond resort or something. Stuff like that.

ZERG!