Cashout problems with FTP

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curtinsea United States. Jan 21 2011 17:17. Posts 576

So let me relate my situation to you . . . .

Full Tilt announced that you could no longer play on their site from within the State of Washington back on November 10th of 2010. At that time I put in for a bank transfer for the bulk of my bankroll, at which time I was told processing would take 10-15 business days . . . .

After about 20 business days I inquired to when I might see my funds, and was told "we are experiencing problems with our 3rd party payers, and it is taking longer than 15 business days . . . "

No idea how long, repeated e-mails received the same reply. Days became weeks, weeks have become months, and I got nothing but "rest assured your funds are safe . . . "

On January 5th I received an e-mail from them saying that "the situation is resolved . . ." and that they would now be sending me a check. Ok, at least that is something, but still no check.

Not only no check, but no reply to e-mails, other than "we received your e-mail and a representative will get back to you shortly . . . "

For three days now, that is what I get. They aren't even replying to me.

The internet poker community as a whole should take note of this, and realize that if it can happen to me over a relative small amount of money, it could happen to any of you over thousands of dollars.

One of the main excuses our government gives to justify prohibitions on internet poker is that companies could default on our money, and it seems to me that Full Tilt is doing it's best to prove them right. There is no action I can take, other than post this info on the forums to make everyone aware that Full Tilt dissolving and making off with your money is a very real possibility, in fact a probability that at some point they will be forced from the US market altogether and will go away with YOUR MONEY! Everyone with money on account with Full Tilt should be concerned with this situation.

It is worth noting that when Pokerstars took similar action, there was no problem getting my money at all.

0 votes

tomorrow, for sure

tloapc Pitcairn. Jan 21 2011 17:49. Posts 2591

that royally sucks but I'm not surprised as it's FTP management we are talking about here, which I've never been fond of
it seems to me FTP is only really ever concerned with anything that expands them towards making/saving a penny

that said tho, they are at least sufficiently better than UB and others so I do wager this will at least eventually get resolved at sometime and doubt they will be completely inept in this
at least I hope that's the case for you

thanks for the heads up, and hopefully it gets resolved soon - definitely keep is informed plz

The probability of someone watching you is proportional to the stupidity of your action.

Last edit: 21/01/2011 20:03

attik34 United States. Jan 21 2011 18:13. Posts 92

I had similar problems with FTP taking forever about the same time. It was a hassle but eventually they just wired the money to my account and paid for the wire fees...they will get it done, just stay on them.

Run good, button!

exalted United States. Jan 21 2011 18:39. Posts 2918

yeah im having issues with ftp check withdrawals for a relatively significant amount of money

hang in there and it will (hopefully) get resolved in a timely fashion

exalted from teamliquid :o

Highcard Canada. Jan 21 2011 21:10. Posts 5428

gl getting the money bro, that sucks a lot. Don't blame FTP blame your government

I have learned from poker that being at the table is not a grind, the grind is living and poker is how I pass the time

curtinsea United States. Jan 21 2011 23:57. Posts 576

I do blame Full Tilt, there is no excuse for this crap. The could step up and make it right, send me a wire, whatever. I've been waiting two weeks for a check, and then the last three days just for a reply to an e-mail, which I got today . . .

Hello Curtis,

Thank you for contacting Full Tilt Poker Support.

Unfortunately we do not have an update at this time. As stated processing
withdrawals for Washington players is proving logistically difficult and
therefore this is a slow process. We expect it will take up to 15 business days,
but rest assured that we will notify you once the check is sent.

If there's anything else we can help you with, please let us know. We're always
here to help.

Regards,

tomorrow, for sure

CarpeNoctum Cyprus. Jan 22 2011 09:21. Posts 170

Yeah, that's ubber fucked up ]: Hang in there man.

Light thinks it travels faster than anything but it is wrong. No matter how fast light travels, it finds that Darkness is always there first, waiting for it.

joLin United States. Jan 22 2011 09:28. Posts 3818

i had a bunch of similar problems with ftp withdrawals recently (although it wasnt related to the washington ban). it took a while and failed a bunch of times but i eventually got all my money.

YoUr_KiLLeR @ TL

Maynard! United States. Jan 01 2012 13:50. Posts 4453

rofl just saw this blog post. funny/sad. 8(

Now I really am a busto. Thanks FTP.