Thank you for contacting Full Tilt Poker Support.
We're sorry you've forgotten the Login PIN for your account. Here's how you can get back on the tables:
1) In the Login Screen when you are prompted for your PIN, select "If you have forgotten your PIN please click Here" at the bottom of the window.
2) Enter your Full Tilt Poker account password when prompted.
3) Click the "Unregister from Tournaments" button (even if you're not registered in any tournaments), and select "OK".
When you've completed these steps, please reply to this email with your secret question and the answer you provided for it.
For your security, we're unable to provide you with the secret question for your account. However, to help you remember which one you chose, listed below are all the possible secret questions:
* What street did you grow up on?
* What is your first boyfriend's/girlfriend's name?
* What is the name of your first school?
* What is your favorite movie?
* What is your favorite book?
* What is your least favorite movie?
Please reply to this email with the secret question you selected when you set up your Login PIN along with the response you provided. Once we've verified this information, you'll receive an automated message from us confirming you'll no longer need to enter a Login PIN when accessing your Full Tilt Poker account. Just enter your Login ID and password.
Thank you for your patience, and please contact us if we can be of further assistance.
Regards,
David
Technical Representative
Full Tilt Poker Support |